Diagram comparing hard water and soft water inside a water treatment system. Hard water side shows mineral buildup and low efficiency, while soft water side shows ion exchange process with bubbles and improved water quality.
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Answers to your questions

Did you know that you are paying for water treatment that you do not own?

Bad or untreated water significantly impacts personal finances, often causing homeowners over $1,000.00 annually in hidden expenses.

Poor water quality damages plumbing, causes scale build up that ruins appliances, increased energy bills due to inefficiency, and waste money on excessive soap and laundry products.

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Your questions’s answered

Close-up of a fish's eye with a hint of green and yellow coloring.

  • Blue-green stains in sinks are primarily caused by acidic water (low pH) corroding copper pipes, leaving behind copper oxide residue. These stains, often indicating a need for water treatment.

A scientist wearing blue gloves holding a lab test tube labeled 'Coliform Test' with a light-colored liquid inside, in a laboratory setting.

  • There are several common sources of contamination: Heavy rain or flooding. Leaking septic systems. Agricultural runoff that contains manure, either from livestock operations or manure that has been spread on fields as fertilizer.

A young woman with brown hair wearing a blue and white striped shirt looks upset or frustrated while holding a glass of water on a table in a restaurant or cafe environment.

  • More than likely you are smelling Sulfur. Sulfur will smell on both the hot and cold water, but typically is worse in the hot water as the gas is more easily formed in hot water releasing the gas into the air faster, making the odor more noticeable. Furthermore, water heaters provide an ideal environment for sulfur-reducing bacteria to thrive, often reacting with the magnesium anode rod to produce more odor-causing gas. NOTE: Replacing the anode rod IS NOT going to completely solve this issue. If you are experiencing odor issues of any kind call us and we can help.

A person with blond hair and a black t-shirt, seen through a washing machine door, is making a distressed facial expression while holding their face, with an orange background behind them.

  • Manganese, one of the most abundant minerals on Earth, is associated with this issue. Manganese builds up in towels and clothing which traps the odor associated with this mineral. The odor intensifies when the fabrics became damp again. Manganese can cause black/brown stains on fabrics, which are aggravated by chlorine bleach.

A close-up of a household faucet with water flowing out, showing the metal spout and handle, with a soap or mineral buildup near the base.

  • Sometimes everywhere! The inside of dishwashers, the end of sprayers and and shower heads are good indicators of water issues. One of my favorites is the inside of a toilet tank.

    Approximately 90% of the homes we visit have never looked in their toilet tanks. The inside of toilet tanks are unfinished porcelain and it loves to absorb stuff!

An open dishwasher with the dishes inside and a glass of water with a straw on the countertop in front of it.

  • Hardness can be measured in grains per gallon (gpg), parts per million (ppm) and milligrams per liter (mg/L). Noteworthy and to simplify, ppm and mg/L are the same measurement and to convert them to gpg divide by 17.1

    So, for example, your annual water report from your public water authority says your hardness is 215 ppm.

    Divide 215 by 17.1 and your water is 12.57 grains hard